ResolvePro AI ("we," "our," or "us") operates https://app.resolvepro-ai.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our service. By using ResolvePro AI, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
- Account information: Email address and name provided during sign-up via our authentication provider (Clerk).
- Usage data: Conversation history, queries submitted to the AI, and feature usage patterns.
- Subscription data: Billing plan tier. Payment details are processed by Stripe and never stored on our servers.
- Uploaded files: Images or documents you attach to queries. These are used solely to process your request.
- Device and technical data: Browser type, operating system, IP address, and app version for diagnostics and security.
2. How We Use Your Information
- To provide, operate, and improve the ResolvePro AI service.
- To process your AI queries and return accurate responses.
- To manage your account, subscription, and billing.
- To send service-related communications (account alerts, security notices).
- To detect and prevent fraud, abuse, or unauthorized access.
- To comply with legal obligations.
We do not sell your personal information. We do not use your data to train third-party AI models without your explicit consent.
3. Data Sharing
We share data only with trusted service providers necessary to operate the platform:
- Anthropic: AI query processing. Queries are sent to Anthropic's API to generate responses.
- Clerk: Authentication and user account management.
- Stripe: Payment processing. We never see or store your full card details.
- Supabase: Database storage for conversation history and account data.
- Vercel: Hosting and infrastructure.
Each provider operates under their own privacy policy and data processing agreements. We do not share your data with advertisers or unrelated third parties.
4. Data Retention
We retain your account data for as long as your account is active. Conversation history is retained to provide you continuity of service. You may request deletion of your data at any time by contacting us at privacy@resolvepro-ai.com. Upon verified request, we will delete your personal data within 30 days, except where retention is required by law.
5. Data Security
All data is encrypted in transit using TLS. Data at rest is stored in encrypted databases. We implement access controls, audit logging, and row-level security to protect your information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security but maintain industry-standard protections.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict processing of your data.
- Data portability — receive your data in a structured format.
To exercise any of these rights, contact us at privacy@resolvepro-ai.com.
7. Children's Privacy
ResolvePro AI is intended for users 18 years of age and older. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided personal information, we will delete it immediately.
8. Cookies and Tracking
We use essential cookies and session tokens required to authenticate users and maintain session state. We do not use advertising trackers or third-party analytics cookies. You may disable cookies in your browser settings, though this may affect app functionality.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the service after changes constitutes acceptance of the updated policy. For material changes, we will notify you via email or an in-app notice.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at: